DATE:
AUTHOR:
The Gtmhub team
💥 Scale 🏔 Summit 🏢 Enterprise 💻 Desktop ✨ Improved

Improve Customer Service with Zendesk Insights

DATE:
AUTHOR: The Gtmhub team

Wondering how to improve your customer service? On Gtmhub Marketplace you will find examples of basic statistics powered by Zendesk data, which can help you monitor the current health and also automatically track the change of related metrics as KPIs or/and KRs. Among the numbers, you will find NPS and satisfaction score, resolution and waiting time, resolved problems and tasks, and more.

To learn more, visit our help article on using Zendesk Insights.

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